Food Safety, Return & Refund Policy
Because Pahadi Magic sells food products, returns are restricted for food-safety and hygiene reasons. Opened, used, tampered or partially consumed products are not eligible for return.
When we can review a replacement or refund
Please contact us within 12 hours of delivery if your order is damaged in transit, leaking, missing an item, or contains the wrong product. Keep the product and packaging and share clear photos or a short video with your order details so our support team can verify the issue.
Not eligible
Change of mind, taste preference, or products that have been opened, used, tampered with or stored incorrectly are not eligible for return or refund.
Cancellations
Cancellation requests can be reviewed before an order is dispatched. Once dispatched, food-safety return restrictions apply.
Resolution
After verification, an eligible case may be resolved through replacement, missing-item fulfilment, store credit or refund, depending on the issue and order status.
Contact
Email: pahadi.magic001@gmail.com · WhatsApp: Chat with Pahadi Magic
This policy does not limit any rights that may be available to customers under applicable law.